I am excited to present you with a Behind the Scenes Interview with Sonya, the Customer Service and Warehouse Manager for Thirsties! She's going to fill us in on what it's like to work for one of the best cloth diapering manufacturer's and how she came to be employed with them.
Below are some of the questions from our interview.
Can you tell us a little about yourself? I am a Colorado transplant - I grew up on a farm in Minnesota. I have the freckles to prove it! My parents moved us here 25 years ago, and now I am a granola eating, tree hugging Colorado girl! My husband is Romuald, he is an amazingly logical and hard-working person. He is also good looking, and French! I have three very funny children: Julia (13), Stephan (4), and Nina(Christina)(3). We like to hike, go on picnics, take bike rides, and watch the goldfish and tadpoles in our pond. The younger ones love to do yoga with me before bed. I practice organic gardening, and in my spare time I am out digging in the dirt!
How did you come to work for Erin/Thirsties? I have cloth diapered all three of my kids on and off, trying to find the right brand that worked the way I wanted them to. Then I found Thirsties! I joined a Natural Mom's Playgroup which was put together by Erin, the owner of Thirsties. I got to know Erin, and her great kids and husband, and eventually learned about her business. Amazing family! Since her business was growing, and she needed someone to help her out, I started working for Erin in the spring of 08, and have gradually taken on more responsibility until I am where I am now - the Thirsties Customer Service and Warehouse Manager.
What piece of cloth diapering advice would you share with those new to cloth? I have tried quite a few different brands of cloth diapers, and have to say that Thirsties products are at the top of my list! There are other brands out there that I also like, and perform well, but I guess I am partial to Thirsties! My biggest blunder in cloth diapering was to wash all of my new inserts with my new diapers and covers. I had balls of cotton and lint in the velcro and stuck to the elastic on all of my new diapers and covers! So, my advice would be to wash cotton and cotton blend products a few times by themselves before washing with other products!
Can you tell us something about the Company, what makes it unique? One thing that I love about Thirsties ( beside our products) is our great team we have here. Erin has a bubbly personality and a smile that brightens your day! Sarah has a down-to-earth quality and is like everyone's little (or big) sister! Katie is our newest member, but I have already found that she is very gentle with a great heart! You just have to love them all!
What makes our company unique, I would say, is that all of our products and components are US Made. Erin has taken every step to ensure that the jobs created to make our products stay right here in the US, and as close to us as possible. Our diapers are manufactured very close to our Canon City home, which employs local people and cuts our carbon output.
What do you like most about your job? What I like most about my job - is helping people. I am the type of person that enjoys, and thrives, on making people happy. I try to do my best at what I do, and try to relay that all of our customers and retailers are important to us - because they are!
What would be your favorite Thirsties product? Of all of our products, my favorite? That is hard! I like them all - they are sooo soft! I did not get to try the new Duo Wrap before my youngest potty trained, but I have used and liked all of the other products. I guess I would have to say the AIO paired with the Hemp Insert was my favorite - no leaks!
Sonya, Thanks so much for sharing with Diaper Discussions readers. Thank you to Thirsites for making superior diapering products that actually work! Thirsties is truly a pleasure to do business with and I wish you, Erin, and the rest of the crew many more years of success. We're all looking forward to Thirsties next Fab announcement!